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Location Lusaka, Lusaka, Zambia
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Established 2015
Rating 4.7/5.0 (15 reviews)
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Hours Monday - Friday: 8:00 AM - 6:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 10:00 AM - 3:00 PM

About Tech Star

Tech Star is Zambia's premier technology retail destination, offering the latest smartphones, computers, tablets, and tech accessories. Founded in 2015, we have grown from a small shop to a trusted name in Lusaka's technology sector. Our team of certified technicians and sales professionals are dedicated to helping customers find the perfect technology solutions for their personal and business needs. We pride ourselves on offering genuine products, competitive prices, and exceptional after-sales support.

Our Mission

To empower every Zambian with access to quality technology that enhances their daily lives, education, and business success. We strive to bridge the digital divide by making cutting-edge technology affordable and accessible to all.

Our Vision

To become Central Africa's leading technology retail chain, recognized for innovation, customer service excellence, and our contribution to digital literacy and technological advancement across the region.

What We Do

Smartphone Sales

We offer the latest smartphones from top brands including Samsung Galaxy series, Apple iPhone, Huawei, Xiaomi, Oppo, and Tecno. All phones come with manufacturer warranties and our expert staff can help you choose the perfect device for your needs.

Computer & Laptop Sales

Complete range of laptops and desktop computers from leading manufacturers. We stock Dell, HP, Lenovo, Asus, and Acer products suitable for students, home users, professionals, and businesses. Custom configurations available on request.

Tech Accessories

Comprehensive selection of accessories including phone cases, screen protectors, chargers, power banks, USB cables, memory cards, wireless earbuds, Bluetooth speakers, and more. All accessories are genuine and come with quality guarantees.

Computer Peripherals

Wide variety of computer accessories including keyboards, mice, monitors, webcams, headsets, USB hubs, external hard drives, and laptop bags. We carry both budget-friendly and premium options to suit all needs.

Warranty & Repair Services

Authorized service center for major brands. We handle warranty claims, repairs, and technical support. Our certified technicians can diagnose and fix hardware and software issues. Same-day service available for minor repairs.

Business Solutions

Bulk purchasing options for businesses, schools, and organizations. We provide customized quotes, volume discounts, delivery services, and ongoing technical support for corporate clients. Asset tagging and invoicing solutions available.

Trade-In Program

Upgrade your old devices by trading them in for credit toward new purchases. We accept smartphones, tablets, and laptops in working condition. Get instant valuation and competitive trade-in prices.

Device Setup & Training

Free device setup service with every purchase. Our staff will help you configure your new phone or computer, transfer data, install essential apps, and show you how to use key features. One-on-one training sessions available.

Certifications & Licenses

Authorized Apple Reseller

Authorized Apple Reseller

Issued by: Apple Inc.

March 2020 - March 2026

PACRA Business Registration

PACRA Business Registration

Issued by: Patents and Companies Registration Agency

April 2015

Milestones & Achievements

2015

Business Launch

Tech Star opened its first retail store in Lusaka City Centre, starting with a small team of 5 employees and a vision to transform technology access in Zambia.

2020

Authorized Apple Reseller Status

Achieved prestigious status as an Authorized Apple Reseller, becoming one of the few authorized retailers in Zambia to carry the complete range of Apple products.

2021

Served 50,000 Customers

Milestone achievement of serving over 50,000 satisfied customers across Lusaka and surrounding areas. This milestone reflects our commitment to quality and customer service.

2022

Best Tech Retailer Award

Recognized as Lusaka's Best Technology Retailer by the Zambia Chamber of Commerce for outstanding customer service, competitive pricing, and contribution to digital literacy.

2022

Corporate Partnership Program Launch

Launched dedicated B2B division serving over 100 corporate clients including banks, schools, NGOs, and government departments with bulk technology solutions.

2023

Expansion to 25+ Staff

Expanded team to over 25 employees including certified technicians, sales professionals, and customer service representatives, creating quality employment in the technology sector.

2022

ISO 9001 Certification

Achieved ISO 9001:2015 certification for Quality Management Systems, demonstrating our commitment to international standards and continuous improvement.

2024

100,000+ Devices Sold

Crossed the landmark of selling over 100,000 devices including smartphones, computers, and tablets, solidifying our position as a leading technology retailer.

Customer Reviews

4.7
⭐⭐⭐⭐⭐
15 reviews
Mwansa Kasonde ✓ Verified
⭐⭐⭐⭐⭐

Excellent service! I bought a Samsung Galaxy S23 and the staff were very knowledgeable and patient. They helped me set up the phone and transfer all my data from my old device. The prices are competitive and they offer genuine products. Highly recommend Tech Star!

December 15, 2024
John Phiri ✓ Verified
⭐⭐⭐⭐⭐

Best place to buy tech in Lusaka! Purchased a Dell laptop for my university studies and could not be happier. The team helped me choose the right specifications within my budget. They even included a free laptop bag and mouse. Great customer service from start to finish.

December 10, 2024
Charity Mwale ✓ Verified
⭐⭐⭐⭐

Very professional staff and good product range. Bought an iPhone 14 Pro and accessories. The only reason I am not giving 5 stars is because they were out of stock on the color I wanted, but they called me within 3 days when it arrived. Overall great experience!

December 5, 2024
David Banda ✓ Verified
⭐⭐⭐⭐⭐

Tech Star saved my business! My laptop crashed and I needed a replacement urgently. They had exactly what I needed in stock, set it up within an hour, and I was back to work the same day. Their technical team is top-notch. Will definitely be back for all my tech needs.

November 28, 2024
Grace Chanda ✓ Verified
⭐⭐⭐⭐

Great store with wide variety of products. Bought wireless earbuds and a power bank. Staff are friendly and not pushy. They give honest advice about which products are worth the money. Prices are reasonable compared to other shops in town.

November 22, 2024

Contact Information

Address

Plot 5234, Cairo Road, City Centre
Lusaka, Lusaka
Zambia
10101